Shipping policy
SHIPPING POLICIES - AWKWARD STYLES, GELATO, CUSTOMCAT AND PRINTFUL
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SHIPPING POLICY - AWKWARD STYLES
DATE OF LAST UPDATE: FEBRUARY 16, 2023
Shipping Policy of our third-party provider (Awkward Styles):
Shipping rates are calculated based on the service, carrier, products, and destination.
We currently ship to the US with USPS, DHL, UPS and FedEx, and worldwide with Asendia, and DHL International.
Shipping takes anywhere from 2-8 days depending on the method.
We expect our carrier to deliver your order in no more than 14 days. If your package is taking longer than expected to reach you, or if it has been a long time without receiving updates to its tracking, you can contact us and we will be happy to assist.
Please keep in mind peak seasons or holiday times. As these have an impact on shipping carriers and delivery times.
Total shipping costs are also calculated per item. There is a base rate for all orders and an additional cost is added per item in the order. At Click Unique, we unfortunately do not have FREE SHIPPING, but we offer, from time to time, anything from 10% up to 30% off on your order.
Have a question we didn’t answer here? Visit our Help Center for more information. You can also contact our support team through live chat or at support@awkwardstyles.com
CLICK UNIQUE STORE
If you still have any questions, you are welcome to contact Click-Unique-Store's customer service at: clickuniquestore@gmail.com
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SHIPPING POLICY - GELATO
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DATE OF LAST UPDATE: FEBRUARY 16, 2023
Shipping Policy of our third-party provider (Gelato):
Upon receipt of an Order through the Gelato API, Gelato will facilitate printing of the User Content and shipping of the Products to your End Customer, as requested in the Order.
We connect independent local printers in our global network. On the basis of the shipping address set out in the Order, we allocate the order to a local printer based on geographical location, machine capabilities, available capacity, and other factors we deem relevant. Orders that include more than one category of Products may be produced at different print facilities (such as due to capabilities, capacity and delivery address) and may, therefore, be delivered separately.
SHIPPING
Through the Gelato API, we will stipulate an estimated delivery time. We will use all reasonable efforts to ensure that the Products are delivered within the estimated timeframe but shall not have any liability towards you or the End Customer if the Products are delivered later. We will notify you as soon as we become aware of circumstances that may cause substantial delays.
The Products will be sent by regular post unless otherwise agreed for each Order. Irrespective of the shipping method, we have the right to choose another carrier and carrier method, provided the quality and delivery time that the carrier and/or the method are of similar quality and offer a similar delivery time.
If tracked delivery is chosen for the Order (if available), we shall bear the risk of loss and damage to the Products during transportation. If non-tracked delivery is chosen for the Order, the Products will be deemed delivered and title and risk of loss transferred to you upon our delivery of the Products to any common carrier.
We are not obliged to find the correct address for the delivery. If we were not provided with the correct address, and there are multiple residents at that address, we will use reasonable endeavors to deliver but cannot guarantee the delivery of the Products to the correct recipient. You are responsible for performing customs clearance of the Products and for payment of the customs (if any). Please further refer to clause 9.
RETURNS
You acknowledge that the Products are personalized and made specifically for each Order. Once an Order is placed, it cannot be changed or canceled unless otherwise communicated by us to you through the Gelato API for the specific Order.
You acknowledge that the Products, when printed, may vary from the User Content as displayed on-screen, such as due to how computers display colours. Such deviation between on-screen User Content and Physical Products that are not due to printing errors shall not be deemed a defect.
If there are defects discovered, such as damage to the delivered Products, errors in the number or quantity of the delivered Products, or lack of quality of the delivered Product not caused by lack of quality of the User Content, you should provide us with photographic or other documentary evidence of the existence of a defective Product. If we have not received from you a complaint in writing within 30 days after receipt, we shall have no liability for any defect.
If we agree, or you can substantiate, that there is a defect and that it is not due to the carrier of a non-tracked delivery, force majeure, or other circumstances outside our control, then we will, at our option, either provide you with a reprint of the order to the extent required to remedy the defect or offer you with a refund for the defective Products.
The remedies provided for above are your sole remedies for any defective Product, and exclude, to the fullest extent permitted by law, any other remedy available to you (including the End Customer) by law.
Total shipping costs are also calculated per item. There is a base rate for all orders, and an additional cost is added per item in the order. At Click Unique, we, unfortunately, do not have FREE SHIPPING, but we offer, from time to time, anything from 10% up to 30% off on your order.
Have a question we didn’t answer here? Visit our Help Center for more information. You can also contact our support team through live chat or at https://www.gelato.com/en-US/contact
For more policies, click on the below link.
https://www.gelato.com/legal/api-terms
CLICK UNIQUE STORE
If you still have any questions, you are welcome to contact Click-Unique-Store's customer service at: clickuniquestore@gmail.com
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SHIPPING POLICY - CUSTOMCAT
What are CustomCat’s shipping rates? How much does each rate cost? How long does each method take to deliver?
This is your full resource on “all things related to shipping” with CustomCat. Click on the link below for more.
https://customcat.com/how-it-works/shipping/
CLICK UNIQUE STORE
If you still have any questions, you are welcome to contact Click-Unique-Store's customer service at: clickuniquestore@gmail.com
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SHIPPING POLICY - PRINTFUL
Standard shipping - USA & CANADA
We’ll ship out all orders with our fixed-rate Standard shipping. Find out “how to calculate and set up shipping rates” in your storefront.
Express shipping is only available for “manual orders” and stores that use “live shipping rates”, which are calculated by carriers in real-time.
View estimated delivery times on Printful product pages based on your selling region and during order checkout.
Domestic shipping
Flat Rate (Standard) (3-4 business days after fulfillment).
Standard rate with CO2 offsetting (3-4 business days after fulfillment).
Express (1-3 business days after fulfillment).
Overnight (1 business day after fulfillment).
International shipping
Flat Rate (Standard) (5-20 business days after fulfillment).
Standard rate with CO2 offsetting (5-20 business days after fulfillment).
Standard DDP (3-5 business days after fulfillment) Canada only.
Express (1-3 business days after fulfillment).
Express shipments to Europe require a contact phone number. Make sure your “customers can add their phone number” when they checkout on your store.
Standard shipping - EUROPE
We’ll ship out all orders with our fixed-rate Standard shipping. Find out “how to calculate and set up shipping rates” on your storefront.
Express shipping is only available for “manual orders” and stores that use “live shipping rates”, which are calculated by carriers in real-time.
View estimated delivery times on Printful product pages based on your selling region and during order checkout.
International shipping
Flat Rate (Standard) (5-20 business days after fulfillment).
Standard rate with CO2 offsetting (5-20 business days after fulfillment).
Express (1-3 business days after fulfillment).
Express shipments to Europe require a contact phone number. Make sure your “customers can add their phone number” when they checkout on your store.
CLICK UNIQUE STORE
If you still have any questions, you are welcome to contact Click-Unique-Store's customer service at: clickuniquestore@gmail.com